Behind every business aviation flight is a team that plans, monitors and adjusts operations in real time: flight dispatchers and operational control specialists. Their training rarely makes headlines, but it shapes how reliable a flight support partner really is.
This is the reasoning behind G-OPS’s partnership with the International Flight Operations Academy (IFOA). G-OPS, a global flight support provider with more than 20 years of experience in business aviation operations, works with IFOA to keep its operations team aligned with current international standards for flight dispatch.
What Is IFOA?
IFOA is an aviation training organization headquartered in Basel, Switzerland, with academies in Daytona Beach, Florida, and New Delhi, India. It positions itself as setting the global standard for flight dispatch and operational control team training across Europe, India, the United States and the Middle East.
IFOA’s client base includes airlines, cargo carriers and business aviation operators worldwide. Its course offering covers Flight Dispatch certification meeting both EASA and FAA standards, Ground Operations training, Train the Trainer programmes, and consulting services. Its instructors are ICAO-certified, active aviation professionals, and its training model is built on scenario-based, competency-driven learning rather than exam preparation alone.
ICAO Doc 10106: The New Benchmark for Flight Dispatcher Competency
IFOA was the first training organization to deliver flight operations officer and flight dispatch training aligned with ICAO Doc 10106, the Manual on Flight Operations Officers/Flight Dispatchers Competency-based Training and Assessment.
This ICAO manual sets out a competency-based framework built on Knowledge, Skills and Attitude (KSA): knowledge is verified through examination, skills are built progressively through more complex scenarios, and attitude, the trainee’s judgment and mindset, is assessed throughout training. The programme runs in two phases: an initial theoretical phase, followed by practical, operator-specific training.
This standard is directly connected to a regulatory requirement already in force in Europe. Since October 2022, EASA’s Part ORO GEN 110(c) requires operators to ensure that flight dispatch personnel meet defined competency standards, not simply pass an initial qualification.
What This Means for G-OPS and Operators
By training with IFOA, G-OPS keeps its operations team aligned with this competency-based standard, rather than a static, one-time certification. For operators, brokers, airlines and fleet managers, this translates into an operations team whose risk assessment, decision-making and coordination skills are built and assessed against a recognized international framework, not only theoretical knowledge.
In an industry where routings cross multiple regulatory environments and time zones, having an operations team trained to a shared international standard reduces variability in how situations are handled, regardless of which team member is on shift.
G-OPS’s flight support activity covers trip support, ground handling coordination, permits, fuel and operational supervision worldwide, delivered on a 24/7 basis. The IFOA partnership is part of how G-OPS maintains the expertise behind that support, treating flight dispatch and operational control as skills that need to be kept current, in step with evolving regulation and industry practice, rather than certified once.
Business Aviation · Flight Support · Ground Handling · 24/7 Support
Make sure to follow our LinkedIn page to stay tuned.
